PCI Security Standards Council, LLC

PCI Security Standards Council is looking for a new Content Developer to work remotely in the United States or United Kingdom. This is a 6 month fixed term contract with the potential to become a permanent role.

This an exciting opportunity to join a global standards organization and have a positive impact on the training of thousands of professionals across the world. The Payment Card Industry Security Standards Council (PCI SSC) trains and certifies experienced IT security professionals who then work with organizations striving to meet technical security standards. The Content Developer is responsible for creating high-quality training content that will help the payment card industry understand the controls needed to protect customer's cardholder data.

Reporting to the Training Content Manager, you will play a key role in the development of PCI SSC training as well as supporting the Stakeholder Engagements team with educational and informational content produced for the payment card industry. The Content Developer will work alongside expert trainers and SMEs within the council to ensure published content is high quality and supports effective student learning and outcomes. This includes involvement in the full lifecycle of training courseware and exams from inception to publication, maintenance, and updates.

This is a hands-on role, requiring functional expertise in developing courseware and exams for e-learning, instructor-led and blended learning experiences. The subject matter is broad and deep and includes technical topics that span the full range of PCI standards and programs. Time will be split between using multiple content creation tools and platforms and administering the publishing and course curation processes. There is also an element of exam question writing, testing, and development to support various programs. There may also be limited travel required to support face to face meetings to support various working group or council meetings as standards are being developed.


  • Develop content for instructor led training and computer-based training courses
  • Work closely with the Stakeholder Engagement team to produce educational and informational content to support the PCI SSC outreach to the payment card industry
  • Ensure SSC training and related materials are high quality and facilitate student learning across a global audience as measurable through the use of course feedback surveys for both ILT and CBT content
  • Maintaining and publishing ILT and CBT courses
  • Interface between the training team and third-party companies involved in courseware and exam creation and maintenance
  • Ensure that PMO and projects are aligned, and dates and deliverables are accurately maintained during project development
  • Internal communication and coordination with other technical teams such as Standards, Certification Programs, and Assessor Quality Management teams
  • Develop curricula based on interviews, surveys, and tests and support the modification of training materials based on results
  • Monitor completion, comprehension, and retention of the content deployed to identify content effectiveness, as well as continuous improvement opportunities and lessons learned
  • Maintain internal materials to ensure all trainers have access to the current training materials
  • Support the exam creation and update processes for new and existing courses
  • Support the courseware translation process as required for regional-specific needs


  • 5 years' experience in e-learning design and development
  • Instructional design background and experience building courseware from initial analysis to publication and review
  • Proficient in the use of content authoring tools e.g., dominKnow, Articulate Storyline, Captivate, Lector
  • Hands-on experience working with e-learning platforms and standards (I.e., SCORM)
  • Excellent communication skills: the ability to express thoughts clearly both orally and in writing
  • Comfortable working independently and part of a team
  • Strong organization and time management skills
  • Blend of curiosity, creativity, persistence, commitment, passion, and optimism, as well as flexible, proactive, quick to learn and possessing a can-do attitude
  • Experience with productivity tools (such as Microsoft Office) and ability to develop effective presentation materials
  • Willingness to travel 10% or more

Desirable skills but not essential:

  • Understanding of the financial industry and the lifecycle of payment card transactions, audit methodologies and security assessment tools, coupled with working experience with software development methodologies and practices
  • Understanding information security best practices and applying that knowledge to PCI requirements

About PCI Security Standards Council:

The PCI Security Standards Council's mission is to enhance global payment account data security by developing standards and supporting services that drive education, awareness, and effective implementation by stakeholders.

As an employee of the PCI Security Standards Council, your work has the potential to touch hundreds of millions of people worldwide. The Council is responsible for the development, management, education and awareness of crucial payment card Security Standards that affect everyone from merchants, to financial institutions, and everyday cardholders.

We work collaboratively with global leaders in our field and play a major role in the creation of new regulations and standards. Here's your chance to have a hand in affecting the future of payment card security.

PCI Security Standards Council is an Equal Opportunity Employer.

PCI Security Standards Council, LLC
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